ÿþ<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN"> <html> <head> <title>Preparing Internet Explorer to run courses</title> <meta http-equiv="content-type" content="text/html; charset=windows-1252"> <meta content="RoboHelp by eHelp Corporation www.ehelp.com" name="generator"> <LINK media="all" href="../../style/star.css" type="text/css" rel="stylesheet"> <LINK media="screen" href="../../style/forms.css" type="text/css" rel="stylesheet"> <LINK media="print" href="../../style/print.css" type="text/css" rel="stylesheet"> <LINK media="screen" href="../../style/lightblue.css" type="text/css" rel="stylesheet"> <LINK href="default_ns.css" rel="stylesheet"> <script language="JavaScript" title="WebHelpSplitCss" type="text/javascript"> <!-- if (navigator.appName !="Netscape") { document.write("<link rel='stylesheet' href='default.css'>");} //--> </script> <style type="text/css"> <!-- p.whs1 { font-weight:bold; } table.whs2 { x-cell-content-align:top; width:93.141%; border-spacing:0px; } 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TemplateBeginEditable name="EditRegion6" --> <!-- TemplateEndEditable --> <div class="hiddenblock"> <h1>Welcome to Star Refrigeration</h1> <ul> <li> <A href=" ../home.htm#toContent">Skip to Content</A> </li> </ul> </div> <h1>Preparing&nbsp;Web Browsers&nbsp;to run courses</h1> <p>In order to run courses in Internet Explorer/Mozilla Firefox, there are several browser security settings that you will need to check.<br> <br> If you receive an error message when you try to run a course, or if a course does not appear correctly, please check through the following steps to ensure that Internet Explorer has been properly configured.</p> <p>&nbsp;</p> <p><A class="dropspot" id="a41" href="../compatibility.htm?flag=1" target="_blank"><SPAN class="dropspot" style="FONT-WEIGHT: bold"><B>check compablity</B></SPAN></A></p> <P>&nbsp;</P> <p class="whs1"><A class="dropspot" id="a4" onclick="change('POPUP217832888')" href="javascript:void(0)"><span class="dropspot" style="FONT-WEIGHT: bold"><B>Installation of the Flash 6.0 plug-in</B></span></A></p> <div class="droptext" id="POPUP217832888" style="DISPLAY: none" x-ss-type="dropdown"> <p>&nbsp;</p> <p>Courses require the Macromedia Flash plug-in to run successfully.<br> <br> If you receive an error message saying that the Flash plug-in is not installed visit the Macromedia web site to install the latest Flash player: </p> <p>&nbsp;</p> <p><a href="http://www.macromedia.com/go/getflashplayer" target="_blank">http://www.macromedia.com/go/getflashplayer</a></p> <p>&nbsp;</p> </div> <P>&nbsp;</P> <p class="whs1"><A class="dropspot" id="a5" style="FONT-WEIGHT: bold" onclick="change('POPUP218026895');" href="javascript:void(0)">Enabling file downloads</A></p> <div class="droptext" id="POPUP218026895" style="DISPLAY: none" x-ss-type="dropdown"> <p>&nbsp;</p> <p>In order for files to be opened from Content Point (e.g. Word or Excel files), the File download setting must be enabled.<br> <br> To enable file downloading:</p> <P>&nbsp;</P> <p>-for Internet Explorer</p> <P>&nbsp;</P> <ol class="whs6" type="1"> <li class="kadov-p"> <p>Open Internet Explorer.<br> &nbsp;</p> <li class="kadov-p"> <p>On the <span style="FONT-WEIGHT: bold"> <B>Tools</B></span> menu, click <span style="FONT-WEIGHT: bold"> <B>Internet Options</B></span>.<br> &nbsp;</p> <li class="kadov-p"> <p>On the <span style="FONT-WEIGHT: bold"> <B>Security</B></span> tab, click <span style="FONT-WEIGHT: bold"> <B>Custom Level</B></span>.<br> <br> <IMG class="img_whs11" height="50" src="image70.gif" width="269" border="0"><br> &nbsp;</p> <li class="kadov-p"> <p>Click <span style="FONT-WEIGHT: bold"> <B>Enable</B></span> under the File download option.<br> &nbsp;</p> <li class="kadov-p"> <p>Click <span style="FONT-WEIGHT: bold"> <B>OK</B></span> to save the changes.<br> &nbsp;</p> </li> </ol> <P>-for Mozilla Firefox</P> <P>&nbsp;</P> <OL class="whs6" type="1"> <LI class="kadov-p"> <P>Open Mozilla Firefox.<BR> &nbsp;</P> <LI class="kadov-p"> <P>On the <SPAN style="FONT-WEIGHT: bold"> <B>Tools</B></SPAN> menu, click <SPAN style="FONT-WEIGHT: bold"> <B>Options..</B></SPAN>.<BR> &nbsp;</P> <LI class="kadov-p"> <P>On the <SPAN style="FONT-WEIGHT: bold"> <B>Main </B> </SPAN>tab.<BR> <BR> <IMG class="img_whs11" src="download-mozilla.gif" border="0"><BR> &nbsp;</P> </LI> </OL> </div> <P>&nbsp;</P> <p class="whs1"><A class="dropspot" id="a6" style="FONT-WEIGHT: bold" onclick="change('POPUP218259871');" href="javascript:void(0)">Showing pictures on a web page</A></p> <div class="droptext" id="POPUP218259871" style="DISPLAY: none" x-ss-type="dropdown"> <p>&nbsp;</p> <P>Pictures must be set to display in your browser in order to use the learning management system.<br> <br> To set pictures to display:</P> <P>&nbsp;</P> <P>-for Internet Explorer<br> &nbsp;</P> <ol class="whs6" type="1"> <li class="kadov-p"> <p>Open Internet Explorer.<br> &nbsp;</p> <li class="kadov-p"> <p>On the <span style="FONT-WEIGHT: bold"> <B>Tools</B></span> menu, click <span style="FONT-WEIGHT: bold"> <B>Internet Options</B></span>.<br> &nbsp;</p> <li class="kadov-p"> <p>Click the <span style="FONT-WEIGHT: bold"> <B>Advanced</B></span> tab.<br> <br> <IMG class="img_whs12" height="148" src="image71.gif" width="321" border="0"><br> &nbsp;</p> <li class="kadov-p"> <p>Ensure a tick is in the 'Show Pictures' check box.<br> &nbsp;</p> <li class="kadov-p"> <p>Click <span style="FONT-WEIGHT: bold"> <B>OK</B></span> to save the changes.<br> &nbsp;</p> </li> </ol> <P>-for&nbsp;Mozilla Firefox<BR> &nbsp;</P> <OL class="whs6" type="1"> <LI class="kadov-p"> <P>Open Mozilla Firefox.<BR> &nbsp;</P> <LI class="kadov-p"> <P>On the <SPAN style="FONT-WEIGHT: bold"> <B>Tools</B></SPAN> menu, click <SPAN style="FONT-WEIGHT: bold"> <B>Options..</B></SPAN>.<BR> &nbsp;</P> <LI class="kadov-p"> <P>Click the <SPAN style="FONT-WEIGHT: bold"> <B>Content </B> </SPAN>tab.<BR> <BR> <IMG class="img_whs12" src="imagedownload-mozila.gif" border="0"><BR> &nbsp;</P> <LI class="kadov-p"> <P>Ensure a tick is in the 'Load images automatically' check box.<BR> &nbsp;</P> <LI class="kadov-p"> <P>Click <SPAN style="FONT-WEIGHT: bold"> <B>OK</B></SPAN> to save the changes.<BR> &nbsp;</P> </LI> </OL> </div> <P>&nbsp;</P> <p class="whs1"><A class="dropspot" id="a7" style="FONT-WEIGHT: bold" onclick="change('POPUP218216390');" href="javascript:void(0)">Enabling pop-up windows</A></p> <div class="droptext" id="POPUP218216390" style="DISPLAY: block" x-ss-type="dropdown"> <p>&nbsp;</p> <p>&nbsp;your browser will need to be configured to allow pop-up windows.</p> <p>&nbsp;</p> <p>To enable pop-up windows:</p> <p>&nbsp;</p> <P>-for Internet Explorer</P> <P>&nbsp;</P> <ol class="whs6" type="1"> <li class="kadov-p"> <p>Open Internet Explorer.<br> &nbsp;</p> <li class="kadov-p"> <p>On the <span style="FONT-WEIGHT: bold"> <B>Tools</B></span> menu, click <span style="FONT-WEIGHT: bold"> <B>Internet Options</B></span>.<br> &nbsp;</p> <li class="kadov-p"> <p>On the <span style="FONT-WEIGHT: bold"> <B>Security</B></span> tab, click <span style="FONT-WEIGHT: bold"> <B>Custom Level</B></span>.<br> <br> <IMG class="img_whs13" height="51" src="image76.gif" width="334" border="0"><br> <br> <IMG class="img_whs14" height="52" src="image74.gif" width="275" border="0"><br> <br> <IMG class="img_whs15" height="53" src="image75.gif" width="271" border="0"><br> &nbsp;</p> <li class="kadov-p"> <p>Ensure that the above three options are set as shown.<br> &nbsp;</p> <li class="kadov-p"> <p>Click <span style="FONT-WEIGHT: bold"> <B>OK</B></span> to close the box.<br> &nbsp;</p> <li class="kadov-p"> <p>Click <span style="FONT-WEIGHT: bold"> <B>OK</B></span> again to save the options.<br> &nbsp;</p> </li> </ol> <p>-for Mozilla Firefox</p> <P></P> <P>&nbsp;</P> <OL class="whs6" type="1"> <LI class="kadov-p"> <P>Open Mozilla Firefox.<BR> &nbsp;</P> <LI class="kadov-p"> <P>On the <SPAN style="FONT-WEIGHT: bold"> <B>Tools</B></SPAN> menu, click <SPAN style="FONT-WEIGHT: bold"> <B>Options</B></SPAN>.<BR> &nbsp;</P> <LI class="kadov-p"> <P>On the <SPAN style="FONT-WEIGHT: bold"> <B>content </B> </SPAN>tab.<BR> <BR> <IMG class="img_whs15" src="popupblock-mozila.gif" border="0"><BR> &nbsp;</P> <LI class="kadov-p"> <P>Ensure that the 'Block pop-up windows'&nbsp;is &nbsp;set as shown.<BR> &nbsp;</P> <LI class="kadov-p"> <P>Click <SPAN style="FONT-WEIGHT: bold"> <B>OK</B></SPAN> to close the box.<BR> &nbsp;</P> </LI> </OL> </div> <p>&nbsp;</p> <p class="whs1" id="java"><A class="dropspot" id="a1" style="FONT-WEIGHT: bold" onclick="change('chkjava');" href="javascript:void(0)">Enabling JavaScript</A></p> <div id="chkjava" style="DISPLAY: block"> <p class="droptext" style="DISPLAY: block" x-ss-type="dropdown">&nbsp;</p> <p class="droptext" style="DISPLAY: block" x-ss-type="dropdown">JavaScript needs to be enabled to allow courses to run.</p> <p class="droptext" style="DISPLAY: block" x-ss-type="dropdown">&nbsp;</p> <p class="droptext" style="DISPLAY: block" x-ss-type="dropdown">To enable JavaScript:</p> <P class="droptext" style="DISPLAY: block" x-ss-type="dropdown">&nbsp;</P> <P class="droptext" style="DISPLAY: block" x-ss-type="dropdown">-for Internet Explorer</P> <P class="droptext" style="DISPLAY: block" x-ss-type="dropdown">&nbsp;</P> <DIV class="droptext" style="DISPLAY: block" x-ss-type="dropdown"> <OL class="whs6" type="1"> <li class="kadov-p"> <p>Open Internet Explorer.<br> &nbsp;</p> <li class="kadov-p"> <p>Select <span style="FONT-WEIGHT: bold"> <B>Tools</B></span> then <span style="FONT-WEIGHT: bold"> <B>Internet Options</B></span>.<br> &nbsp;</p> <li class="kadov-p"> <p>Select <span style="FONT-WEIGHT: bold"> <B>Security</B></span> then <span style="FONT-WEIGHT: bold"> <B>Custom Level</B></span>.<br> <br> <IMG class="img_whs16" height="83" src="image49.gif" width="297" border="0"><br> &nbsp;</p> <li class="kadov-p"> <p>Set 'Active scripting' to <span style="FONT-WEIGHT: bold"> <B>Enable</B></span>.<br> &nbsp;</p> <li class="kadov-p"> <p>Click <span style="FONT-WEIGHT: bold"> <B>OK</B></span> to save the changes.</p> </li> </OL> <P class="kadov-p">&nbsp;</P> <P>-for Mozilla Firefox</P> <P>&nbsp;</P> <OL class="whs6" type="1"> <LI class="kadov-p"> <P>Open Mozilla Firefox.<BR> &nbsp;</P> <LI class="kadov-p"> <P>Select <SPAN style="FONT-WEIGHT: bold"> <B>Tools</B></SPAN> then <SPAN style="FONT-WEIGHT: bold"> <B>Options..</B></SPAN>.<BR> &nbsp;</P> <LI class="kadov-p"> <P>Select <SPAN style="FONT-WEIGHT: bold"> <B>Content&nbsp;</B></SPAN>.<BR> <BR> <IMG class="img_whs16" src="Enablejavascript-mozila.gif" border="0"><BR> &nbsp;</P> <LI class="kadov-p"> <P>Ensure that the&nbsp;'Enable JavaScript'&nbsp;&nbsp;is &nbsp;set as shown.<BR> &nbsp;</P> <LI class="kadov-p"> <P>Click <SPAN style="FONT-WEIGHT: bold"> <B>OK</B></SPAN> to save the changes</P> </LI> </OL> </DIV> </div> <p>&nbsp;</p> <p class="whs1"><A class="dropspot" id="a3" style="FONT-WEIGHT: bold" onclick="change('POPUP218536717');" href="javascript:void(0)">Adding your e-learning server as a Trusted Site</A></p> <div class="droptext" id="POPUP218536717" style="DISPLAY: none" x-ss-type="dropdown"> <p>&nbsp;</p> <p>To allow courses to run correctly, your e-learning server may need to be added as a Trusted Site in Internet Explorer. &nbsp;This will allow courses to run correctly but will not compromise your computer s security.<br> &nbsp;</p> <p>To add your e-learning server as a Trusted Site:</p> <p>&nbsp;</p> <ol class="whs6" type="1"> <li class="kadov-p"> <p>Open Internet Explorer.<br> &nbsp;</p> <li class="kadov-p"> <p>Click <span style="FONT-WEIGHT: bold"> <B>Tools</B></span> from the menu and select <span style="FONT-WEIGHT: bold"> <B>Internet Options</B></span>.<br> &nbsp;</p> <li class="kadov-p"> <p>Click on the <span style="FONT-WEIGHT: bold"> <B>Security</B></span> tab.<br> &nbsp;</p> <li class="kadov-p"> <p>Click on the green icon for Trusted Sites and click the button below it that says <span style="FONT-WEIGHT: bold"> <B>Sites</B></span>.<br> <br> <IMG class="img_whs17" height="342" src="image6.jpg" width="384" border="0"><br> &nbsp;</p> <li class="kadov-p"> <p>Type in the address of your e-learning server, e.g. http://eleraning-training.com/.<br> &nbsp;</p> <li class="kadov-p"> <p>Uncheck the box that says Require server verification for all sites in this zone.<br> &nbsp;</p> <li class="kadov-p"> <p>Click the <span style="FONT-WEIGHT: bold"> <B>Add</B></span> button.<br> &nbsp;</p> <li class="kadov-p"> <p>Click <span style="FONT-WEIGHT: bold"> <B>OK</B></span>.<br> &nbsp;</p> <li class="kadov-p"> <p>Click <span style="FONT-WEIGHT: bold"> <B>OK</B></span> again to save the new settings.</p> </li> </ol> <p>&nbsp;</p> </div> <p>&nbsp;</p> <!--<p class="whs1"><a class="dropspot" href="javascript:void(0)" onclick="change('POPUP218536735');" id="A11" style="FONT-WEIGHT: bold">Google Toolbar settings</a></p> <div class="droptext" id="POPUP218536735" style="DISPLAY: none" x-ss-type="dropdown"> <p>&nbsp;</p>--> <p class="whs1"><A class="dropspot" id="A2" style="FONT-WEIGHT: bold" onclick="change('POPUP218536720');" href="javascript:void(0)">Google Toolbar settings</A></p> <div class="droptext" id="POPUP218536720" style="DISPLAY: none" x-ss-type="dropdown"> <p>&nbsp;</p> <p>If you have additional toolbars installed, you may need to turnoff their pop up blockers separately. You will have a warning message in the top right hand corner of your screen if this is the case.<br> &nbsp;</p> <p>The Google toolbar allows you to turn off pop up blockers on the toolbar and through its associated Options. <br> </p> <p>&nbsp;</p> <p>It is also possible to uninstall the Google toolbar if you would prefer. Please contact your own IT Department if you wish to do this.&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p class="whs1"><A class="dropspot" id="A8" style="FONT-WEIGHT: bold" onclick="change('POPUP218536722');" href="javascript:void(0)">Recognising the Google toolbar</A></p> <div class="droptext" id="POPUP218536722" style="DISPLAY: none" x-ss-type="dropdown"> <p>&nbsp;</p> <p>The easiest way check you have the Google toolbar installed is the presence of the Google search box. <br> <br> &nbsp;<IMG class="img_whs17" src="check_3.gif" border="0"><br> </p> <p>&nbsp;</p> <p>&nbsp;</p> </div> <p>&nbsp;</p> <p class="whs1"><A class="dropspot" id="A9" style="FONT-WEIGHT: bold" onclick="change('POPUP218536724');" href="javascript:void(0)">Turning off Pop up Blockers on the toolbar</A></p> <div class="droptext" id="POPUP218536724" style="DISPLAY: none" x-ss-type="dropdown"> <p>&nbsp;</p> <p>The Google Toolbar will show an <strong> xx blocked </strong> button as illustrated below. Please note that  xx is a number. <strong>Click</strong> on this button to allow pop up blockers. <br> <br> &nbsp;<IMG class="img_whs17" src="check_3a.gif" border="0" id="IMG1"><br> </p> </div> <p>&nbsp;</p> <p class="whs1"><A class="dropspot" id="A10" style="FONT-WEIGHT: bold" onclick="change('POPUP218536726');" href="javascript:void(0)">Turning off Pop up Blockers via Options</A></p> <div class="droptext" id="POPUP218536726" style="DISPLAY: none" x-ss-type="dropdown"> <p>&nbsp;</p> <ol class="whs6" type="1"> <li class="kadov-p"> <p>Click on <strong>Settings</strong> on the toolbar</p> <li> <p>Select <strong>Options</strong>.</p> <li> <p>Select <strong>More</strong></p> <li> <p>The following screen will appear. <strong>Uncheck</strong>  Enable Pop-up Blocker </p> <br> <br> &nbsp;<IMG class="img_whs17" height="558" src="googleToolBar.jpg" width="444" border="0"><br> </li> </ol> </div> </div> <p>&nbsp;</p> <p>&nbsp;</p> <p>If you have further queries about preparing Internet Explorer to run courses, please contact Technical Support by email at: <A title="Email support@elearning-training.com" href="mailto:support@elearning-training.com"> support@elearning-training.com</A>.</p> <p>&nbsp;</p> </DIV> </DIV> <!----></DIV> </DIV> <DIV id="footer"> <UL class="navigation"> <LI class="no1 firstnode"> <A href="../../termsconditions.aspx">Terms of use</A> </LI> <LI class="no2"> <A href="../../privacy.aspx">Privacy</A> </LI> <LI class="no3 lastnode"> <A href="../../accessibility.aspx">Accessibility</A> </LI> </UL> <P>Copyright (c) 2006 elearning-training.com.</P> </DIV> </DIV> <!--<script language="javascript1.2" type="text/javascript"><!-- kadovTextPopupInit('a4','POPUP217832888'); </script> <script language="javascript1.2" type="text/javascript"><!-- kadovTextPopupInit('a2','POPUP216771582'); </script> <script language="javascript1.2" type="text/javascript"><!-- kadovTextPopupInit('a5','POPUP218026895'); </script> <script language="javascript1.2" type="text/javascript"><!-- kadovTextPopupInit('a6','POPUP218259871'); </script> <script language="javascript1.2" type="text/javascript"><!-- kadovTextPopupInit('a7','POPUP218216390'); </script> <script language="javascript1.2" type="text/javascript"><!-- kadovTextPopupInit('a1','POPUP218345612'); </script> <script language="javascript1.2" type="text/javascript"><!-- kadovTextPopupInit('a3','POPUP218536717'); </script> --> </body> </html>